When you have your impressions ready, place them in a lab bag with a pocket on the front for the lab docket.

Complete the lab docket, including the time and date of the next appointment. Turnaround time is 10 working days from day of postage.

Fold the white and yellow copies in half and slide into the front pocket of the lab bag so that the patient name is visible. The blue copy is for your records.

DO NOT STAPLE THE LAB BAG. If stapled, the fluid from inside the bag leaks out and ruins the lab docket.


If you are using a lab bag without a front pocket and need to staple the docket, please do so ABOVE the bag seal so that the bag itself remains watertight.

Place the lab work and any other lab work for that day in the same package, either a padded envelope or box, both of which we supply. We are charged per delivery; please ensure there is a maximum of one package per day.

When ready to send, attach the Royal Mail Track24 label securely to the packaging and post the package.

For more information please read our terms & conditions.